Privacy Policy

Last updated: January 2025

CampusHat ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a user.

1. What We Collect

We collect information you provide directly and data generated through your use of the platform:

Account info: name, email address, student/faculty ID
Campus & institution details for campus-specific features
Order history, shipping addresses, and payment preferences
Device info and usage data (pages visited, actions taken)

2. How We Use Your Data

Process orders and manage your account
Personalise product recommendations and search results
Send order confirmations, updates, and support responses
Detect fraud and enforce our Terms of Service
Improve the platform through aggregated analytics

3. Data Sharing

We do not sell your personal data to third parties. We share limited data only as necessary to operate the platform:

Sellers receive your name and shipping address to fulfil orders
Payment processors receive transaction data (no raw card numbers stored on our servers)
We may disclose data if required by law or to protect user safety

4. Cookies & Local Storage

We use cookies and browser local storage to keep you logged in, remember your cart, and measure platform performance. You can clear cookies at any time through your browser settings, though this may log you out.

5. Your Rights

Access: Request a copy of the data we hold about you
Correction: Update incorrect or incomplete information from your account settings
Deletion: Request account deletion — we will remove your personal data within 30 days
Portability: Export your order history from your account page

6. Data Security

All data is transmitted over HTTPS. Passwords are hashed and never stored in plain text. We perform regular security audits and restrict access to personal data to authorised staff only.

7. Contact

For privacy-related questions or to exercise your rights, contact us at privacy@campushat.com.